Jordan is a Lafayette Standard Co. Product
Jordan is an SMS concierge for new construction homeowners. When they text in with maintenance questions, Jordan responds instantly with troubleshooting help, contractor referrals, and follow-up support, so builders can focus on building.
How It Works
After closing, homeowners text Jordan's number with any question like loose screws, weird noises, appliance issues, you name it.
Jordan assesses the issue. Safety first, then DIY fixes, then contractor referrals. Homeowners can send photos and videos for better diagnosis.
Every conversation is logged on the builder dashboard. When a real trade needs to go out, the builder gets notified with full context. No more surprise phone calls.
Jordan is built and operated by Lafayette Standard Co., a venture studio based in Raleigh, NC.
What Jordan Handles
Filter sizes, change schedules, thermostat troubleshooting, and when to call a tech.
Garbage disposal resets, water heater questions, and minor leak assessment.
Drywall cracks, paint touch-ups, or grout concerns. Photo-based diagnosis included.
Warranty lookups, error codes, and whether it needs a service call or a reset.
When DIY won't cut it, Jordan connects homeowners to the right trade with full context.
Safety issues flagged immediately with clear instructions and escalation to the builder.
Jordan handles the simple stuff so you don't have to. Set up takes minutes, your homeowners can start texting today.
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